Your 6-Step Plan For Press Release Placement

There's a clear way around press release failure and it's called the pitch. A lot like it sounds a pitch is a fast throw at busy editors about a possible story. If they want to find out more, then you send the press release.

That leads me to a huge pet peeve: Sending out press releases via e-mail to a list of editors. From my experience it's never - ever - worked. I no longer try it and suggest you don't either. It's a waste of your time and all of the editors. Instead:

1. Focus on a handful of your "dream publications." For me, I'd like to get into Fortune Small Business, Entrepreneur magazine and the Wall Street Journal. When picking your publications, think of your target audience. What do they read and why do they read it?

2. Pick the section you'd like to appear in. You never know, but chances are you won't appear on the cover of the publication in your first attempt at placement, instead, focus on sidebars, resource listings and short news sections. Almost all print pubs have them. Look at it as the waiting room for bigger and better stories on the unique products and/or services you offer.

3. Find out who the editor is. Once you have your section, find out who's in charge of it. You'll need the person's name, e-mail address and the most important element of successfully getting placed in the publication . . .

4. Learn what the editor needs. The number one thing you'll need to know about the editors you're targeting is the kind of information they want to publish in their sections. There are two ways to do that: You could ask, but then that could open up a can of worms if the editor doesn't want to get calls - and most don't. Or, you could compare a few back issues of the publication to find out what they've published in the past.

5. Create the pitch. You'll want to start your pitch by stating your understanding of the editor's needs. Then list - in clear bullet points - how your news fits his or her requirements. Note: Always leave your phone number in the text of the pitch e-mail to give the editor easy access to you - and your story.

6. Repeat steps 1 through 5 until you get a response. Sound tedious? Maybe. But at least the time you spend on this will reap much better results than sending one release out to thousands of editors - right along with other business people hungry for coverage.

Bottom line: It's about building relationships with editors. And the only way to build a relationship is to find the need and fill it - consistently and considerately.

Relationship Management: Knowing and Communicating with Your Key Publics

Many organizations actively engage in 'Issues Management.' For most, this involves scanning the news, developing communications strategies around relevant issues and trends, and then communicating their messages back through the media.

However, effective communications is more than just managing issues through the media. Companies and organizations must also be aware of their external publics – the people and groups outside of an organization's sphere that affect, or are affected by, what that organization does.

This is known as 'Relationship Management.' It is the discipline of identifying key publics and establishing strategies for building and maintaining mutually beneficial relationships with those publics.

Identifying External Publics

Like most organizations, there is a good chance you are already using media monitoring to track the issues that affect your organization. This is Communications 101.

You may even be taking it one step further and conducting some kind of media analysis, including assigning tones like positive, negative or neutral to news stories. And if you're not, you should be. Without proper analysis and evaluation, your communications team is not doing its job properly.

But where it really gets interesting is when you take your existing monitoring and analysis and add another dimension to it. One of the best examples of this is tracking and analyzing quotes.

Tracking quotes helps you identify your key publics. You can see exactly what they are thinking, what they are saying, what they are doing.

And by taking further small steps, such as cross-referencing tone with quotes, you can easily identify the type of relationship that exists between your organization and its different key publics. You can get a picture of what you are doing right and what you are doing wrong, and, where necessary, develop a plan to change the relationship.

Obviously, the more positive the quote or article, the greater the chance that the person being quoted is an ally to issues favorable to your organization. Conversely, the more negative the quote or article, the greater the chance that the person being quoted is opposed to issues favorable to your organization.

Furthermore, the more times a person is quoted, the greater the chance he or she is an Opinion Leader – a person that knowingly or unknowingly influences opinion. It's important that your organization try to have an open and professional dialogue with Opinion Leaders no matter what their position is.

Dealing with Key Publics

A lot of people feel the media ultimately control public opinion. There's no denying they do have an enormous influence, but they are only one piece of the PR puzzle.

It's important that PR professionals not limit themselves to just the media. Sometimes it's best to communicate right to the source, if possible. Remember, as a professional communicator, your primary job is to disseminate information, not necessarily to deal with the media or write news releases. How you get the information to your publics is not what matters; what matters is that they get the information. Using the media and writing news releases are simply a means to an end.

According to Statistics Canada, 61 per cent of Canadians belong to a group or organization, including organizations unions, religious groups, professional associations, etc. Opinion Leaders are a very important component of these groups.

Once you have identified the groups and their Opinion Leaders, it's important to develop consistent messages that will clearly state your organization's position on key issues. Without that consistency, you run the risk of looking hypocritical or insincere. The last thing you want is to be communicating different messages regarding the same issue.

If you want people to trust you and your organization, consistency is a must. Trust is the first step in developing a relationship with the Opinion Leaders and your key publics.

Honesty is Always the Best Policy

Remember, when it comes to any type of communications, honesty is always the best policy. Trying to manipulate the media or the public is a dangerous game. If you're honest, people might not always like what you have to say, but at least they'll believe you and have a greater respect for you in the long run.

Monitoring the Media Helps Ensure Honesty Prevails

Monitoring the media allows organizations to ensure everyone is on message, helping to prevent misunderstandings through inadvertent contradictions or an overly aggressive spokesperson. Also, proactive media analysis can gauge how well key publics and other influencers, such as the media, are accepting your organization's position on an issue.

Media Analysis is a Powerful Tool, but...

Media analysis can help identify miscommunication, and can also help identify the underlying reason for that miscommunication. It's also an effective way of identifying key publics and opinion leaders, gauging where they stand on an issue and finding out what they are saying.

However, it's important to remember ‘Relationship Management' is about dealing with people directly. Media analysis is just a tool to help ensure your organization is communicating honestly and effectively – the same way the media are just a vehicle for delivering your message.

But even if you have a top notch media analysis program in place, you should never stop communicating directly with your key publics to figure out where they stand on key issues and how they view your organization. After all, public relations and communications are all about communicating effectively, and nothing is more effective than getting your information straight from the source.

How to Create a Better News Release

Many organizations and businesses want media coverage of their activities, and at the same time many newsrooms are looking for local (or even national and international) topics to cover. If you're belong to an organization that wants coverage, you can increase the odds of getting it by following a few simple news release (or press release) conventions.

First, you must have something new or different to say. As the name News implies, the media want information that's new or at least updated. At the same time, reporters and editors want information that's relevant to their readers; choose your media targets carefully, and tailor the content of the release to their audience).

Second, your headline should be as interesting as a newspaper headline. It should promise something new, dramatic, or timely. Make the editor or reporter want to know more. Remember, though, the claim should be credible and relevant.

Third, in the first paragraph of the body, get in what journalists call the Five Ws: Who, What, Where, When, and Why. In fact, try to get them into the first sentence, and if you can't, at least start with a clear concise statement that summarizes the story.

Traditionally, reporters have tried to get the essence of every story into the first paragraph because they didn't know where, or whether, their stories would be cut. So, they start with the most important information and end with the least important. That way, no matter where the story was cut, the best material stayed.

Fourth, write and rewrite your news release many times before 'releasing' it. Use active verbs and transitions (from sentence to sentence, and paragraph to paragraph). Boil down the content as much as you can; two pages is acceptable, but one is better.

Fifth, follow this standard format:
At the top of the page, write this, in all caps:
FOR IMMEDIATE RELEASE
(Usually this will be left-justified)

Or, if you want the release to be held until specific date/time, write something like this:
FOR RELEASE AT 10 A.M., AUGUST 23
(But don't necessarily expect the embargo to be honored)

Skip a line and then put in contact information, as in:
Contact: Robert Abbott
Telephone: 403 555-1234
Email: robertabbott@anycompany.com

Skip another line and add your headline (centered, and use title case or all-caps):
Perpetual Motion Machine Unveiled

Now, the body of your news release, which should not exceed two pages.

At the end of the body, add three number marks with single spaces between them, as in:
# # #

Repeat your contact information at the end , as in:
Robert Abbott welcomes your inquiries at 403 555-1234 or by email at: robertabbott@anycompany.com

Sixth, prepare yourself for reporters' questions
It goes without saying, of course, that you would prepare yourself for questions from reporters if you send out a release. I would recommend you write out a list of questions that seem likely and prepare bullet-point answers for each of them. That way you'll be ready for most of the questions. However, don't read the answers back to reporters; just use them as a guide. At the same time, assume you'll get questions you simply can't predict. Answer them as well as you can; and if you can't answer, your best bet is to tell the interviewer you'll need to get more information, and will call back after you do.

Google News - Just another article announcer?

In Google's recent battle towards becoming an international news center, I've come to notice that the results delivered from Google News seems like nothing more than the articles we publish everyday. So I ask, doesn't it seem like Google News resembles an article directory of some sorts?

  * Google News World: news.google.com
  * Google News Canada: news.google.ca
  * Google News UK: news.google.co.uk

I only mention this because when submitting my internet marketing articles, I often wonder if they show up within Google News? 9 times out of 10, they do! In fact, they usually show up within 48 hours of being indexed from other top related websites.

How does Google News select it's content?

Right now, it seems that "news centers" & "press release companies" related to your field online are profiting from these search results. When you think about it, wouldn't a press release be a form of news anyways? Possibly...

If you take a good look at the websites who deliver the content within Google news, you will notice that only a select few are providing all of the results. Again, it's possible that Google's news algorithm is still in its infant stages and probably has a lot of uphill battles to conquer.

It may be in Google's best interest to assemble a team of experts in different fields to accept articles/news submissions in order to keep the news source within the Google kingdom.

There is Only A Fraction of Results Showing:

While searching through the GN section, you will also notice a relatively small portion of actual search results coming up. Only a fraction of a percentage of results get listed within the GN search results compared to the same results within the regular search results found on Google's main page.

Only the sections on the left deliver actual real-time news. These are: Top Stories | World | Business | Sci/Tech | Sports | Entertainment | Health. These links provide real-time results delivered from credible news sources online.

Google News Alerts - Ezine anyone?

When you think about it, you are giving Google your email address to get related articles to the search term delivered to your inbox, how does this differ from any other regular newsletter? Are we going to start seeing Google Adwords within the news alerts? Will they consider giving large corporations the opportunity to advertise within their email alerts as a one time mailing! I hope not.

More and more we are seeing less of the Google we once knew and have come to love (A search bar with some great results). Since Google's IPO, the development team at GG are starting to launch applications online that are starting to resemble what we now know as the great Yahoo Portal.

Will there be any difference? Probably not.

One Great Point About Google News:

They have given you the ability to customize your page to show whatever news topics you want. Simply look at the right side for a button that says "Customize this page New!". Once you click on this link a drop down box shows you all the main topics you have listed within your page. Simply click on the topic you wish to customize or remove. The best part of it all is that you can click on "Add a custom section" and simply search for the topic you wish to have listed on your page.

All in all you can create an entire custom news page (author articles) that relate to your industry.

Communications Analysis: Real-Time -- Benchmark for success

You've just reviewed the final results of your last pro-active media campaign to launch that
new product or service. The numbers look pretty good: media impressions were in the millions;
coverage was evenly split between broadcast and print; and a leading national paper ran three
stories on the launch-pretty impressive. But could it have been better?



Analyze this
Analyzing issues or campaigns is the first big step in truly understanding any communications
success or failure. With busy schedules and/or tight client budgets, more often than not, media
analysis isn't always carried out. A big investment is being made on gathering the media content,
but not on measuring and analyzing the trends, successes, and areas for improvement. Stories
are often filed away immediately or distributed to a limited group, never to be looked at again
or analyzed at all.


If you're already conducting ongoing media analysis half the battle is won. But if not, you can
bet your client or director will demand it soon. New analysis technologies combined with increased
expectations to determine communications ROI (Return on Investment) are making analysis a must,
not a should.


Once you've determined the need or importance of analysis, what's next? This is where the confusion
can set in. As can be expected, everyone has their own definition of how media content should be
analyzed based on their own experiences. And usually the issue of PR standards and formulas arise…and
that is when things often can come to a stand-still.


But before you get into how you are going to analyze, you must first determine what you're interested
in analyzing. Here are a few considerations:


    Track success in key publications and mediums based on demographic suitability
    Evaluate key message penetration in media stories
    Track quality - not just quantity - of coverage
    Determine success vs. competitors
    Success of spokesperson pick-up
    Determine campaign ROI
    Measure advertising equivalency (if you must!)
    Monitor regional penetration comparisons
    Tabulate media impressions/audience numbers
    Compare key issues and/or product penetration
    Resulting editorial or other media commentary/letters to the editor



There are endless ways of analyzing and cross-referencing the information.
But you should note that you can accomplish all of the above considerations without getting
into confusing PR multipliers or complex formulas. The key is to determine what you're interested
in evaluating and create benchmarks for future comparisons. And if you still want to add in
PR multipliers you can, as long as you consistently keep to the same formula. So whether you're
multiplying by a factor of 3, 5, or 10, the coverage is always being evaluated in a consistent fashion
and can therefore be viewed as an unbiased and accurate portrayal.


Go Electronic, Go Real-Time
Reviewing the success of a new product launch, the impact of a crisis on your organization, or a
monthly comparison after-the-fact can provide valuable insight for future planning. But imagine the
change you could make if you have real-time data available to you at your fingertips in an instant.
Using real-time data you could monitor:


    What regions are having the most success and which need attention
    Misinformation being published so you can correct it
    Which publications need another follow-up call
    Which issues are getting the most attention
    The quality and tone of the coverage
    The impact on your organization
    What tactics are working and which aren't
    How you can piggy-back on recent media trends or competitors' tactics or success



The benefits of real-time analysis are endless and important. Knowing that you can have a timely
affect on the final outcome of a new product launch is empowering and helps speak to the real power
of PR.

A combination of real-time analysis and benchmarking will provide you with the tools to improve the
results of a campaign mid-stream and properly analyze its success using a predetermined set of
objectives and consistent criteria. So make 2005 the year you start benchmarking your analysis-an
opportunity to learn more about the impact your communications strategies are having will pay dividends
for years to come.

Change Your Tone - Media Coverage Shouldn't Be Toned By Software

The world of PR is benefiting from dramatic changes in the way media coverage is being delivered electronically to your computer desktop or PDA of choice. Perhaps the nuisance of ink on your fingers is being replaced by a bad case of "BlackBerry thumb" -- but nevertheless getting your media coverage electronically has never been easier or more mobile.

These changes now drive the development of new tools from content providers, and new software programs to help better manage and analyze media coverage. The automation occurring at the database level and through the real-time delivery of organizational news, to internal and external stakeholders, is now almost taken for granted. And the holy grail of PR -- to automate media analysis and measurement -- is already under way; but where should software stop to make way for human analysis?.

Media analysis programs can save countless hours quantifying and sorting media coverage in an unlimited number of ways, including by circulation, region, ad equivalency, company programs and services, and competitive brands. However, do you really want a computer program qualifying how each story affects your organization? It's a gamble with little upside.

Just Say No
The automation of tone and sentiment has already been incorporated into some software programs, but how accurate can it be? Every story, across every medium, will have a dramatically different meaning or impact for various organizations and their stakeholders. Behind the news emerge both winner and losers.

For instance, if a negative story breaks about a strike at one bottling plant it will be a boon for its competitors. The ability to determine which companies are negatively affected by the news is very limited. Furthermore, understanding the actual tone or possible ongoing bias of the reporter on an issue is impossible to automate. News is as much about delivering the facts, as it is provoking a reaction or emotion from the reader. Media analysis solutions can certainly help decipher the facts, but the rest should be left to a team of communications professionals.

Too Subjective?
The argument against toning media coverage has often been it is too subjective -- if the news can be interpreted differently by each individual, won't this skew the results in the end? True enough -- but this can easily be solved with the introduction of a tone standardized 'scorecard' that is consistently applied to each story.

These scorecards can really vary, depending on the type of analysis you want to deliver in the end. Many organizations will chose to tone stories by ranking them as positive, neutral or negative.

The use of these 3 words alone is where subjectivity problems can creep in. Along with team brainstorming and training sessions on how tone can be applied, one quick fix is to use the C.B.S. Scorecard instead:


 Use Critical (in place of Negative.)
 Use Balanced (in place of Neutral)
 Use Supportive (in place Positive)


After reading an article, it is much easier to answer the question "Was that story critical, balanced, or supportive of our organization?" Instead of: "Was that story negative, neutral or positive?"

When it comes to tone it won't always be black or white, but I'd rather leave the grey zones to a trained communications professional rather than to the guesswork of a software application.

When it comes to tone it won't always be black or white, but I'd rather leave the grey zones to a trained communications professional rather than to the guesswork of a software application.

Beyond the ranking of articles by tone using the C.B.S. Scorecard, other metrics and meanings can be used in tandem to create and even stronger analysis. The following scorecard uses a scorecard range, from - 5 to + 5, to provide a more in depth analysis.

Rating Criteria
+5 Supportive Mention + four of the following: Key Message; Interview; Photo; Call To Action
+4 Supportive Mention + three of the following: Key Message; Interview; Photo; Call To Action
+3 Supportive Mention + two of the following: Key Message; Interview; Photo; Call To Action
+2 Supportive Mention + one of the following: Key Message; Interview; Photo; Call To Action
+1 Supportive
 0 Balanced
-1 Critical
-2 Critical Mention + one of the following: Negative Executive Mention, Positive Competitor Mention; Consumer Direct Complaint; Ongoing Issue
-3 Critical Mention + two of the following: Negative Executive Mention, Positive Competitor Mention; Consumer Direct Complaint; Ongoing Issue
-4 Critical Mention + three of the following: Negative Executive Mention, Positive Competitor Mention; Consumer Direct Complaint; Ongoing Issue
-5 Critical Mention + four of the following: Negative Executive Mention, Positive Competitor Mention; Consumer Direct Complaint; Ongoing Issue

Once each story is toned, the rest of analysis can be automated by your software solution. The tone can be used independently to determine the success of the campaign by percentage of C.B.S. stories, but the tone can also be used alongside the rest of the analysis to identify possible media bias or problem areas by region or publication. The media is always analyzing your organization…why not return the favour?

New media monitoring and analysis technologies are certainly changing the face of media relations activities and provide immense return on investment, but determining the impact of a news story on your organization should be kept in human hands for the time being.